FAQs

General Information

What is Dual Aminos? Dual Aminos is a premier provider of high-purity peptides and amino acid derivatives intended strictly for laboratory research and development. We focus on providing researchers with precisely lyophilized compounds to ensure consistent results.

Are these products meant for human consumption? No. All products listed on this website are sold strictly for in-vitro laboratory research and development purposes only. They are not for human consumption, nor are they intended for use as drugs, food additives, or any other household applications.

Where is Dual Aminos located? We are a legally registered LLC based in Wyoming, USA.


Product & Quality

How should I store my research compounds? For long-term stability, we recommend storing lyophilized (powder) vials in a cool, dry place away from direct light. For extended storage, a temperature of -20°C is standard in laboratory settings. Once reconstituted, compounds should be kept refrigerated at 2°C to 8°C.

Do you provide Certificates of Analysis (COA)? Yes. We prioritize precision. We utilize third-party HPLC and MS testing to verify the purity and identity of our compounds. Testing data is available upon request and is posted alongside product images.

What is the purity of your peptides? We aim for a minimum purity of 99% for all research compounds in our catalog.


Shipping & Logistics

How fast is shipping? Orders are typically processed within 24–48 hours. We ship via USPS/UPS from our fulfillment center. You will receive a tracking number as soon as your order is dispatched.

Do you ship in cold packaging? Our peptides are lyophilized (freeze-dried) for maximum stability during transit at ambient temperatures. Research shows that in their powdered form, these compounds remain stable for several weeks during standard shipping.

Is the packaging discreet? Yes. All orders are shipped in secure, neutral packaging to ensure the privacy and safety of your research materials.


Orders & Payments

What payment methods do you accept? We currently support a variety of secure payment options to ensure a seamless checkout process for your research needs. At checkout, you will see our currently available methods

What is your return policy? Due to the sensitive nature of laboratory research chemicals, we cannot accept returns once a product has left our facility. However, if there is an issue with your order (e.g., damaged vial or incorrect item), please contact support@dualaminos.com immediately.

Can I cancel my order? Orders can be canceled within 1 hour of placement. Once the order has moved to the fulfillment stage, we are unable to cancel it.

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